Privacy Policy

By using our services and viewing the Site, you acknowledge that we will be collecting, sharing, and using your submissions and Personal Data (as defined below) as described in this Privacy Policy. You understand that by using the Service, you consent and agree to the collection and use of certain information about You and Your use of the Service in accordance with our Privacy Policy and Terms of Service.


Purposes of Processing and Legal Basis

We collect, process, and store personally identifying information and related data based on the contract between you and us, in order to:

  • manage orders and perform related activities (ex: sales and after-sales customer assistance, communications with the customers on the status of their orders, responses to their information requests, management of payments, etc.);
  • managing user accounts when registered with the Site in order to use the related services;
  • manage product shipments including delivery to the residence, business, or other location directed by you;
  • follow specific user requests (e.g. submissions through online Contact forms)

Data Retention

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products, promotions, and other updates.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.


Data Retention Period

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. 

If you provide us with your email address, you may receive periodic mailings from us with information on new products and services or upcoming events and offers. You may also receive mailings from other affiliates associated directly with Lao Thai Nam products. 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us by phone.


Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.